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Callwave

Integrations

Your Agent works inside the systems your team already uses.

A phone call is only useful if what was agreed ends up in the right place. Integrations let your Agent check a calendar before offering a time, write a new lead into your CRM, or tell your team about an urgent call the moment it ends. We describe them here by category, and you will see the exact options inside your account.

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Every tool

1,499 tools your Agents can use

Calendars, CRMs, email, helpdesks, spreadsheets, payments, messaging and more. Connect an account once and your Agents can work in it during and after calls.

Showing 36 of 1,499

  • 0CodeKit
  • 1password
  • 21risk
  • 2chat
  • 44API
  • 7shifts
  • Ably
  • Abstract
  • AbuseIPDB
  • Abyssale
  • Accredible certificates
  • Acculynx
  • AccuWeather
  • ActiveCampaign
  • ActiveMerge
  • ActiveTrail
  • Adafruit IO
  • Addressfinder
  • Addresszen
  • Adrapid
  • Adtraction
  • Adyntel
  • Aeroleads
  • Affinda
  • Affinity
  • AgencyZoom
  • Agent Mail
  • Agentql
  • Agenty
  • Agile CRM
  • Agiled
  • Agility CMS
  • Ahrefs
  • AI Ark
  • AI/ML API
  • AimTell

  • Calendars

    Check real availability before offering a time, then book, move or confirm appointments without double booking.

    • 01Check free slots
    • 02Book and reschedule
    • 03Add caller details to the event

  • CRMs

    Create and update contacts and deals after each call, so your sales team starts every morning with a clean, complete pipeline.

    • 01Create contacts
    • 02Log call outcomes
    • 03Hand over qualified leads

  • Email

    Send call summaries and follow-ups from your own mailbox, written in the language of the call.

    • 01Call summaries
    • 02Follow-up emails
    • 03Team notifications

  • Messaging

    Send confirmations and reminders to callers, and post alerts to the channels your team watches.

    • 01Booking confirmations
    • 02Reminders
    • 03Team alerts

  • Help desks

    Open a ticket from a support call with the caller's details and a summary of the issue already filled in.

    • 01Open tickets
    • 02Attach call summaries
    • 03Escalate with context

  • Your own systems

    Send call events to your own software through signed webhooks, so your developers can verify every request truly came from us.

    • 01Signed call events
    • 02Lead and booking payloads
    • 03Retries on failure

On a real call

Tools at work while the caller is still on the line

Here an Agent checks the calendar, books the appointment and texts a confirmation in one Arabic call. Each action is listed on the call so you can see exactly what happened.

  1. 01Check availability
  2. 02Book the appointment
  3. 03Send the confirmation by text

Sample workspace. People, numbers and figures are fictional.

An Arabic call with its summary, transcript and the three actions the Agent took

Included with every Agent

Useful from day one, before you connect anything.

Some of the most valuable things your Agent does need no integration at all.

  • Call transfer

    Hands the caller to a number you choose when they ask for a person, or when the conversation needs one.

  • Lead capture

    Records the caller's name, number and reason for calling, with a short summary, inside your account.

  • Call summaries

    Sends a written summary of each call to the email address you set during setup.

  • Knowledge from your website

    Reads your public pages and the documents you upload, so answers come from your own information.

  • WhatsApp

    Give an Agent a WhatsApp number and it answers chats, takes orders by message and runs WhatsApp campaigns, all in your Inbox.

  • Claude and ChatGPT

    Connect Callwave to your AI assistant with one sign-in, then ask about calls or order one in plain words.

  • Text messages

    Texts sent to your numbers land on their own page, by sender, beside the Agent each number belongs to.

  • Actions in other apps

    On paid plans, give an Agent actions from other apps, such as researching a company or looking something up, used on calls, WhatsApp and in the Team room. Many need no account of your own, and each use is paid from your wallet.

Handled with care

Connections you can trust and revoke.

  1. You approve every connection

    Nothing is connected until you sign in to the other system yourself and grant access.

  2. Disconnect at any time

    Remove a connection from your account settings and your Agent stops using it straight away.

  3. Least access needed

    We ask only for the permissions a tool needs to do its job, and we do not keep what we do not use.

Start with the essentials. Connect the rest when you are ready.

Connecting tools is one of the last steps in setup, and you can skip it entirely. Your Agent is useful from the very first call.

Set up your AgentRead the setup guide